Technology Support Specialist, Integrated Procure-to-Pay Solutions
Economics w/ Business minor | Eleanor Roosevelt College | Third Year
I assist with the development and support of UCSD Marketplace which is our university’s procurement software. To put it into perspective, Marketplace supports 23000 staff, 7000 active users and $500M in annual spending. I’m part of the Technology and Project Management team, where I focus on quality assurance and development of new enhancements and integrations for our tech based solutions. It’s a cross-functional role where not only do I need to have an understanding of business operations but I also need to be thorough with software development and maintenance. My job is really unique since I get to manage my own projects that have an impact on our university’s procurement system. I engage in both customer support and coordination with our information technology team to optimize Marketplace and ensure the highest customer satisfaction.
Q: What advice do you have for fellow student workers? A: Make the most of your time here! Demonstrate that you are actively engaged and take initiative in projects and tasks you are assigned. You will be respected and given leadership opportunities if you have the ability to take on challenges. Develop a strong relationship with your supervisors and colleagues. You have a chance to make great friends and connections that will function as your support system in the work environment. By cultivating strong relationships now, you never know what doors may open in the future! I know student workers who have received internship and full-time job offers since they have formed great networks at work. I would strongly suggest to identify a particular individual that you can look up as a mentor; seek advice and critical feedback from him/her. This will enable you to better perform at your job and gain confidence in your abilities.
Q: How did you find out about your current job? A: One of my friends who recently graduated recommended that I should consider working at UCSD Business & Financial Services. Via the Student Employment Office and Port Triton, I searched for openings that aligned with my skills and interests.
Q: What is your favorite part about your job? A: The ocean view from my cubicle! Jokes aside, I really enjoy working with a highly innovative and creative team. Since I’m the only student on my team, I’m constantly tasked with performing at the same level as my fellow employees. I really enjoy being challenged by taking up my own projects and seeing the impact it has on the business systems, our customers, and the university as a whole.
Q: What have you gained from working at your current job? A: Definitely time management and my ability to focus on the tasks I have at hand. I’ve become a lot more organized and efficient since each week I have to delegate time to my meetings, projects, and customer follow-up, not to mention I still have classes to go to! I’ve become more confident in my own skills and abilities. My analytical and problem solving skills are constantly being put to test through my various projects and duties. I’ve also learned a great deal about how vital communication skills are to form a strong team dynamic and company culture. I’ve become more responsible since I understand the repercussions to the organization and my team if I were to under perform and slack.
Q: Is this job in line with your career goals? A: Yes! Working at Business & Financial Services actually aligns perfectly with what I’m keen on doing in the future. I’m determined to pursue a career in business development in the tech and software industry. I’m also really interested in business analytics and startups. My current
job will allow me to identify my skills and expertise that I should leverage in order to achieve my career goals.
Q: What advice do you have for students who are looking for jobs? A: I strongly suggest reaching out to the Student Employment Office and Careers Services Center. The Career Services Center provides a lot of helpful resources such as mock interviews, resume workshops and networking panels. Port Triton is really helpful since you can find out about various job opportunities on campus and the respective requirements for the job. You can also inquire with professors and faculty since they often have openings for TA’s and research assistants. I strongly suggest that you try to get involved on campus as early as possible. The later you wait, it gets more challenging since classes get more demanding and there are pressures regarding post-graduation plans. From my own experience, I’ve noticed it is best to look for on-campus job opportunities either right before Fall Quarter starts or towards the end of Spring Quarter since departments often need to hire new employees to replace those who have graduated. Finding a job can be a daunting and challenging experience but be patient, stay motivated, and don’t give up!
Do you have an awesome on campus job? Do you love what you do and want to share your experiences with other students? If so, contact us and you may be spotlighted in future newsletters!